Our Solution Focus Areas

Social Collaboration

Our versatile solutions address project collaboration, best practices sharing, event management, customer support, web conferencing, intranet and extranet needs

Social Media

When it comes to blogging, microblogging, online video or social networking, we provide monetizable private label solutions integrated to services such as Facebook and Twitter

Online Communities

Whether it is for customer communities, knowledge networks or business ecosystems, we have the right online platform to support the growth of your community

Your End-to-End Service Provider

Citadel Rock provides full-service implementation from concept to realization, working with the customer at each stage of the process to ensure that business goals are met. We take pride in understanding the nature of the customer's business in order to make sure that the solutions we propose will be fit for purpose.

	Project Implementation We are equally comfortable implementing entire solutions completely for the customer or working together with customers' graphic designers and IT staff to make it happen, integrating with your existing systems if necessary. We have a proven record of delivering on target using well defined processes for project management.
	Ongoing Technology Management Citadel Rock values long term customer relationships and acknowledges the fact that our customers' sites are in continuous evolution. Our ongoing technology management services give our customers the flexibility to quickly adapt to the needs of their organization and members.
	Technical Support and Training Every Citadel Rock support package comes with the peace of mind knowing that expert help is but one click or phone call away. Whether you are looking to fully outsource your entire IT infrastructure or give your internal team the best tools and help they can get, we have the right support package for you.
	Cloud Hosting Our cloud hosting services provide flexible elastic computing that easily diminish or expand based on expected use, keeping your applications running smoothly and allow for flexible numbers of simultaneous collaborators to work at the same time. We host at leading Internet hosting service providers with a proven record of uptime and service.
	Server Management In order to maintain the best service possible we include our own server monitoring, configuration and management of our supported applications. We also make our own off-site backups of the website in case we need to recover data independently of our hosting service providers.
	E-commerce, Billing and Advertising Integration We understand how important monetization is for some of our customers. With e-commerce, banners and a credits system integrated into the core of our Tiki platform, you can take advantage of a lightweight shopping cart to easily sell products easily, or integrate into existing e-commerce, billing and advertising systems.
	Social Strategy Consulting We understand that in order to successfully manage and deliver projects for customers, a strong technology background is only half the battle. Citadel Rock regularly helps our customers incorporate lessons learnt from the fields of Knowledge Management, Collaboration and Social Media. As thought leaders in our respective fields, we are regularly presenting at conferences.

Our Solution Focus Areas

Social Collaboration

Social Media

Online Communities

Your End-to-End Service Provider

Project Implementation

Ongoing Technology Management

Technical Support and Training

Cloud Hosting

Server Management

E-commerce, Billing and Advertising Integration

Social Strategy Consulting